PEX Network | Process Excellence Network

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Ep.24: Emmanuel Obiorah, Verizon

Sep 26, 2017

Recorded at the OPEX Summit in San Diego, Emmanuel Obiorah joins us as the Director of Process Excellence for Verizon. Going to law school at Harvard and business school at Case, Emmanuel has always had an inclination to be all things. With experience working for GE, Bank of America, and eBay he's come close. And it...

Ep.23: Chris Wolf, W&W

Sep 19, 2017

Recorded at the Nordic RPA & AI Summit, Chris Wolf joins us and shares his experience with RPA through a project where he and the team had to reduce department backlog within 4 months. They thought about how to help folks not work 10-12 hours each day…and the answer was RPA. They did in fact finish in time- but...

Ep.22: Alexander Hübel, Ericsson

Sep 12, 2017

Alexander Hubel joins us from the Nordic RPA & AI Summit and shares that automation at Ericsson was born out of a digital strategy project where they were looking for opportunities. Within that timeframe, Alexander saw a demo of RPA in action and he says he’s lucky because his background is in the outsourcing...

Ep.21: Paco Underhill

Sep 5, 2017

Celebrated Author, Paco Underhill joins us to share that when he was doing research for commercial zoning issues for cities on the roof of the SeaFirst Bank building in Seattle he had an epiphany. He would do for merchants of any kind what he was doing for cities- helping them understand what customers were doing in...